Last updated: November 25, 2024
Thank you for shopping at Spartan Pro Gear.
If you are not completely satisfied with a purchase for any reason, we invite you to review our refund and return policy.
The following terms apply to any products that you purchase from us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For this Return and Refund Policy:
Company (referred to as either “the Company”, “We”, “Us”, or “Our” in this Agreement) refers to Spartan Pro Gear.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Spartan Pro Gear, accessible from https://www.spartanprogear.com/
You mean the individual accessing or using the Service, the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason.
The deadline for cancelling an Order is 7 days from the date You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
You must inform us of your decision using a clear statement to exercise your right to cancel. You can inform us of your decision by:
- By email: spartanprogear01@gmail.com
We will reimburse you no later than 14 days after we receive the returned Goods. We will use the same means of payment you used for the Order, and you will not incur any fees for such reimbursement.
Conditions for Returns
For the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 7 days
- The Goods are in the original packaging
- The following Goods cannot be returned:
- The supply of goods is made to your specifications or is personalised.
- The supply of goods that, according to their nature, are not suitable for return deteriorates rapidly or when the expiration date is over.
- The supply of goods unsuitable for return due to health protection or hygiene reasons was unsealed after delivery.
- According to their nature, the supply of Goods is inseparably mixed with other items after delivery.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Only regular-priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the following address:
India
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We cannot issue a refund without receipt of the Goods or proof of return delivery receipt.
Gifts
If the Goods were marked as a gift when purchased and shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the goods weren’t marked as gifts when purchased, or the gift giver had the order shipped to them to give to you later, we will refund the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: spartanprogear01@gmail.com